Testimonials

Our Property Management Team Reviews and Testimonials

What Do Landlords & Tenants say about the Ray White North Lakes | Mango Hill Team 

 Sharon says:-

“Tina fender gives you the sleep well at night factor with her professionalism and property management knowledge. I have no hesitation in recommending Tina to look after residential investments.

 Margaret says:-

I would like to thank Tina Fender who is doing an excellent job managing my rental property in Deception Bay. Tina is always available to liaise with me, and I have every confidence in her ability to manage my rental house.  I am very happy to recommend Tina to any prospective client looking for a quality professional to manage their property.

 Lindsey says:-

“Sarah, You are a star!  Thank you so much for your help, kind manner on the phone and efficiency.

 Dan says:-

“I’d like to thank you for doing such a wonderful job since taking over. I really appreciate it. I wish all my managers were as good as you! Thank you.”

 Josie says:-

“Just wanted to give recognition on the great work Kristen Broughton is doing looking after our property at Mango Hill. We are really happy with the job she is doing and she is a credit to your team.”

 New owner says:-

“I sincerely appreciate your time and patience discussing the rental aspect of the property. You have answered my phone calls and answered any and every query I had. Just fantastic experience. My property manager Kristen is very proactive and hard working. My personal experiences has been outstanding with this agency and they will be the only property managers for me.”

 Kelly says:-

“Thank you for your continued support and persistence in finding tenants as soon as possible. It means a lot during very busy and stressful time!”

 Melody says:-

“Thanks Rebecca, for helping us find our tenants so quickly.  I truly appreciate your effort, proactivity and excellent customer services. I also think RayWhite is a great business – I have come across with Ray White in three different occasions and the way you guys work is beyond comparison by the other agents. Let me know when there’s more update.”

 Chris says:-

“The Ray White team of Caleb and Rebecca at North Lakes were just excellent. Caleb responded to our initial inquiry and showed up later that same day to explain the whole process of how to rent out our property. He was confident, professional, courteous and gave us all the relevant information for us to make an informed decision of who to choose to manage the property for us. Bottom line – we had a tenant signed up in just two days, after going live. The photographs looked amazing and we could not have hoped for a better outcome. We are both relieved and feel very confident about having this team from Ray White work with us to keep our property rented and well cared for. And this all happened in a matter of a few days! Much faster than we anticipated. Great service and great outcome. Thanks so much.”

 Tu says:-

“Excellent and professional service provided by Ray White North Lakes. As a new investor in the market from Sydney, Ray White North Lakes haves helped me find a new tenant in less than 1 week after settlement and also maintain a positive relationship between the lessor and tenant. I would nightly recommend their service to family and friends back in Sydney. Keep up with the excellent work.”

 B says:-

“We found Caleb to be warm, professional and that nothing was too much effort. Once we’d met him, we didn’t go back to any other agents, and having found us our new home, we found the rest of the staff we dealt with to be the same, particularly Tina. We have been happily surprised at how helpful she has been, particularly as it’s been so long since we’ve rented.”

 Geoff says:-

“Ray White North Lakes | Mango Hill operate a well organised and professional property management office with contemporary systems and provide an excellent service. I am very fortunate to have Tina Fender manage my properties, she has unparalleled market knowledge, deals with any matters promptly, is a very good communicator, she has a can-do attitude and goes the extra mile for me. I would recommend Tina to any property investor without hesitation.”

 Sarah says:-

“My partner and I had a great experience with Ray White and our property manager Tina. They were supportive and helpful in a very stressful situation and we’re extremely proactive in answering all our queries. All staff were friendly and polite, organized and thorough.”

 Stephen says:-

“Everything went smoothly and Caleb was very professional and provided the assistance which was required and responded to all of my questions promptly, unlike many others agents who I wont name here.”

 Keri says:-

“Best Real Estate, great communication and helpful lovely staff. Especially Caleb Reis, thank you for all your assistance. You have been amazing throughout the whole process. It can be difficult trying to secure a property when you are in another City (Townsville), but you have made this experience very easy and we have now secured a great home that suits my family.”

 Rodger says:-

“Ray White North Lakes / Mango Hill did an awesome job renting our investment property. It was rented in less than 7 days.”

“We highly recommend Ray White Mango Hill/North Lakes for rentals. We own a house in North Lakes after being disappointed from a couple of other agencies over the years. Within four days of listing and many open houses we were presented with four options. The agency has excellent people skills, communication and professionalism. Thank you for all your hard work. I can see they would also treat tenants with the same respect and professionalism!”

 Lizzy says:-

“We have recently switched from another real estate agency over to Ray White North Lakes and it has truly been one of the best business decisions we have ever made. Rebecca is an outstanding member of the Ray White team and has worked tirelessly to find suitable tenants for our property. The North Lakes | Mango Hill team have been so friendly and welcoming and I knew that we were in capable hands right from our very first phone call!”

 Tim says:-

“Friendly knowledge staff who go the extra mile.”

 Neels says:-

“Our experience with Kristen has been delightful.”

 Brandon says:-

“Very professional service. No hesitation in having their services for other property matters.”

 Rheicel says:-

“Awesome staff. Great and easy to deal with. I have done all my transactions with them remotely and all is going good so far!”

 Aaron says:-

“I received the service from agent Rebecca Welch at North Lakes Ray White. She is very professional and efficient. I wouldn’t hesitate to recommend their services.”

 Moyuresh says:-

“I’m extremely happy with the service I have received so far from team Ray White North Lakes. I was concerned about getting a tenant as my properties are in a new development area. But Rebecca Welch was pro-active and I was pleasantly surprised at how quickly both properties have been tenanted. Even while the properties were being constructed, Rebecca was always available to answer queries and provide suggestions. I would definitely recommend Rebecca and the team at Ray White. Five star service!!”

Dragan says:-

“Thank you Rebecca for your continued support and persistence in finding tenants as soon as possible. It means a lot during very busy and stressful time!”

Dragan says:-

“It is not often that people will take the time to acknowledge great service, however I believe your staff member Kristen should be recognised for her great service within the Ray White North lakes & Mango Hill Team. In my field of work as a Mortgage Broker, customer service is paramount to being successful. Since Kristen has taken over as my property manager, she has consistently demonstrated a high level of customer service. In the recent dealings I have had with Kristen nothing seems to be too hard for her. She keeps me up to date with what is happening on my properties, responds back to me in a timely manner regarding questions and any concerns I may have and even takes the time to answer a phone call on a Saturday when I required assistance with a problem for my property. I cannot speak more highly of the level of customer service and dedication she clearly gives to her career.”

Tim says:-

“Friendly knowledgeable staff. Great service.”

Timothy says:-

“Can not praise this office enough! You guys are amazing!”

Raju says:-

“We are very impressed with the professional services provided by everyone at Ray White Mango Hill.”

 Nicola says:-

“We highly recommend Ray White Mango Hill/North Lakes for rentals. We own a house in North Lakes after being disappointed from a couple of other agencies over the years. We gave the rental to Katie Hatch at the above agency. Within four days of listing and many open houses we were presented with four options. The agency has excellent people skills, communication and professionalism. Thank you for all your hard work. I can see they would also treat tenants with the same respect and professionalism.”