Testimonials

Our Property Management Team Reviews and Testimonials

What Do Landlords & Tenants say about the Ray White North Lakes | Mango Hill Team 

Darrin Carlow says:-

The team at Ray White have been managing my property for over 3 years now and in that time I cannot fault them at all.

Inspections are completed thoroughly and on time.
Selected tenants have been great and any communications regarding the property with the property manager Toni Scells has been professional and prompt.

Craig Waldron says:-

Toni has made renting our property very easy and has been a pleasure to deal with. Emails have been responded to promptly with excellent communication and follow up to any questions asked. Thanks for all your excellent service in making the whole process so seamless, it is very much appreciated.

kape wheatley says:-

Thank you Toni Scells you have been very professional and helpful with my inquiry. You dealt with them very quickly and responded back with an appropriate timely manner which was resolved within 24hours. I will recommend family and friends.

John Isaac says:-

Tina is an asset to Ray White. She has been our point of contact for our rental property for a long time, and her professional but extremely helpful nature gives us the confidence that our property is in safe hands.

Michael & Lauren says:-

We have always found Tina to be professional and courteous in our dealings. She has made us feel as though no problem is to big or small and has always been prompt in responding to issues as they arise.

She has been a breath of fresh air since our last property manager and look forward to dealing with her in the future. We have found Tina to be the best Property Manager we have ever dealt with.

Chris Prior says:-

As a renter, I would highly recommend using Ray White Mango Hill! A BIG thank you to Tina Fender who has been looking after me and my family for years. She is absolutely fantastic! She is very professional, very welcoming and accommodating! We will certainly continue our future rental journeys with her!

Shelley Piper says:-

We have dealt with Tina Fender for over 15 years and can’t speak highly enough of her. It has made our investment property experience a great one. Nothing is ever too much trouble. I have no hesitation in recommending Tina to look after your investment. Keep up the good work!

Elizabeth & Fraser Mccondichie says:-

Thank you Toni for all your support & help over the time we were renting 25 Cottonwood Circuit.
It has been a pleasure meeting you & having you as our real estate agent.
You have always been very approachable, professional, friendly & quick to respond to any issue we had.
You also treated us with respect & understanding which is sometimes lacking when you are renting.
If we buy an investment property next year we will definitely come to you to rent it for us.

Daniel Bayley says:-

Tina delivers a level of personalised and professional service that is rare to find. Somehow she makes you believe that yours is the only property she is managing. She promptly responds to any issues that arise, which puts my mind at ease knowing that it’s in good hands.
I highly recommend Tina, She does an amazing job and truly meets her clients expectations.

Anita Dallas says:-

Thank you so much and thank you Toni Scells for your outstanding efforts as a property manager. Your Efficient and professional!

Rodney Keenan says:-

We are very greatful for the hard work, exceptional service and advice we received from Tina Fender and the Ray White team. This is by far the best real estate agency we have ever delt with.

Michael Moczynski says:-

Tina Fender has been looking after my rental property for a number of months now and she has been exceptional. She came on board at a difficult stage when an unsuitable tenant was being vacated and has helped get the place back in order and find a new outstanding tenant.

Liz Stojan says:-

Tina is a great rental agent. She found us great tennants who always pay early. She also looks after our property and makes sure it is kept very clean and maintained. This has saved us thousands on wear and tear and replacement and als make sure our tennants hav a lovely home. Highly recommend her.

Brett Durdin says:-

Tina has been my property manager for 16 years now. Tina has a very professional approach in dealing with all issues. Such as tenants, general maintenance, preventive maintenance, quotes, trades people, insurance claims, tenant selection and getting the best rent return from my investment properties. All matters are dealt with quickly and with the least amount of problems. Tina’s dedicated work & efforts are outstanding. The very best is always achieved. Tina’s communication via email or phone are very clear, straight forward and prompt.
I live 8 hours’ drive away from my rental properties, so I really appreciate that my properties are in good trusting confident hands. This takes any worries out of me been so far away and trying to deal with any issues.
I would highly recommend any landlord to let Tina manage their rental properties.

barry taylor says:-

Toni is Highly efficient and great to deal with. I would definitely recommend Ray White!

Andy Calado says:-

I would like to acknowledge the outstanding service provided by Tina Fender to us. She is always very responsive and her communication is top-notch. Being new to investment property, she is always very patient in answering my question and explaining things to me. Very professional and always provides great customer service!

Theo Hofstee says:-

I have had Ray White managing my property in QLD for over a year now and found them to be excellent property managers. Recently Toni Scells has taken over responsibility for managing my property and she is continuing the excellent service providing value add to the landlord and tenant relationship. I have found her responsiveness to my queries to be prompt and honest. I honestly cannot fault the server provided by Toni and the Ray White team.

William Liu says:-

Luana from Ray white Mangohill is possible the best real estimate professionals I have ever met. Prompt to questions and inquiries, work tirelessly to ensure both property owner and tenants are satisfied

Shawn Morris says:-

Property Manager Luana Stevens is always such a pleasure to talk to on the phone. She looks after our rental property like it is her own and takes pride in ensuring our tenants are looked after and our house is maintained to a high standard. Very happy Property Owner 🙂

Julie Hadlum says:-

Very happy with Tina as our Property Manager, very responsive to calls or emails and very professional and friendly to work with. Would highly recommend. Thank you Tina.

Dwayne Rees says:-

Luana Stevens does an excellent job managing our rental property. She communicates effectively, happily explains anything, wants the best outcome for all parties and is very professional in her approach. I would recommend her to anyone. Thanks Luana for all your hard work. It is very much appreciated.

Katie Hatch says:-

Since leaving Brisbane I have had to rely on another property manager to look after my investments. Luana has been great, she keeps me updated and always responds to my emails or phone calls.
I would have no hesitation in recommending Luana and the Team at Ray White North Lakes/Mango Hill to any investors, I know I am in good hands.

Sam Gilroy says:-

Tina is a wonderful and caring agent. Highly recommend her when looking to rent.

Clinton says:-

In the past we have had difficulty finding an agent who has the ability to manage our rental properties properly.
This ability doesn’t come from the franchise name but from the individual personnel working within the organisation.
Since Luana Stevens has taken over the management of our portfolio in North Lakes my wife Christine and I have seen a vast improvement in the level of attention to detail and genuine support of both our interests and the tenants.
Thanks Ray White for employing a true professional in Luana and thanks Luana for being there for us.
Clinton

Julie Hadlum says:-

Very happy with Tina as our Property Manager, very responsive to calls or emails and very professional and friendly to work with. Would highly recommend. Thank you Tina.

Joshua Davies says:-

I would like to say a big thank you to Tina Fender, she has been an outstanding Property manager for me and my family for many years. She has been an absolute superstar in helping us find rentals, helping us settle in, making us feel welcome, and supported in all aspects of our rental journey. I would highly recommend that if you’re looking for an amazing property manager, talk to Tina, she’s always happy to help!

Caitlin Ferguson says:-

Tina Fender does nothing short of the best job ever. She is the most respectable, professional property manager that I’ve ever come across. Thank-you for your hard work Tina! Will definitely recommend you to everyone I know 🙂

Nichole Leaver says:-

Great Property Manager with Great communication. Highly Recommend.

Kylie Dahlin says:-

Highly recommend Tina Fender for her very high professionalism, friendly caring nature. Goes above & beyond for all your property needs.

Indy Lai says:-

As an investment property owner, I am quiet happy with Luana’s service!
Launa and her team at North Lakes/Mango Hills have been great to manage my property professionally and pay attention to tenants’ need promptly. From personal experience, Ray White North Lakes/Mango Hill is much better than the other two real agencies in North Lakes areas (Haxxxt and Lx Hxxxxx) definitely!!!

Kara Campbellsays:-

Tina is a great property Manager to deal with. Very understanding in any situation which you don’t often find in many property managers. Thanks Ray White and Tina!

Salena Kulkarni says:-

Luana is professional, efficient and offers a comprehensive service. I highly recommend her as a property manager

 Sharon says:-

“Tina fender gives you the sleep well at night factor with her professionalism and property management knowledge. I have no hesitation in recommending Tina to look after residential investments.

 Margaret says:-

I would like to thank Tina Fender who is doing an excellent job managing my rental property in Deception Bay. Tina is always available to liaise with me, and I have every confidence in her ability to manage my rental house.  I am very happy to recommend Tina to any prospective client looking for a quality professional to manage their property.

 Lindsey says:-

“Sarah, You are a star!  Thank you so much for your help, kind manner on the phone and efficiency.

 Dan says:-

“I’d like to thank you for doing such a wonderful job since taking over. I really appreciate it. I wish all my managers were as good as you! Thank you.”

Belinda Simpson says:-

i would just like to give a big shout out and thank-you to Tina who has always provided us with outstanding professional customer service. Highly Recommend her to all our family and friends. 🙂 Thanks Tina 5 star service deserves a 5 star review.

 Josie says:-

“Just wanted to give recognition on the great work Kristen Broughton is doing looking after our property at Mango Hill. We are really happy with the job she is doing and she is a credit to your team.”

 New owner says:-

“I sincerely appreciate your time and patience discussing the rental aspect of the property. You have answered my phone calls and answered any and every query I had. Just fantastic experience. My property manager Kristen is very proactive and hard working. My personal experiences has been outstanding with this agency and they will be the only property managers for me.”

 Kelly says:-

“Thank you for your continued support and persistence in finding tenants as soon as possible. It means a lot during very busy and stressful time!”

 Melody says:-

“Thanks Rebecca, for helping us find our tenants so quickly.  I truly appreciate your effort, proactivity and excellent customer services. I also think RayWhite is a great business – I have come across with Ray White in three different occasions and the way you guys work is beyond comparison by the other agents. Let me know when there’s more update.”

 Chris says:-

“The Ray White team of Caleb and Rebecca at North Lakes were just excellent. Caleb responded to our initial inquiry and showed up later that same day to explain the whole process of how to rent out our property. He was confident, professional, courteous and gave us all the relevant information for us to make an informed decision of who to choose to manage the property for us. Bottom line – we had a tenant signed up in just two days, after going live. The photographs looked amazing and we could not have hoped for a better outcome. We are both relieved and feel very confident about having this team from Ray White work with us to keep our property rented and well cared for. And this all happened in a matter of a few days! Much faster than we anticipated. Great service and great outcome. Thanks so much.”

 Tu says:-

“Excellent and professional service provided by Ray White North Lakes. As a new investor in the market from Sydney, Ray White North Lakes haves helped me find a new tenant in less than 1 week after settlement and also maintain a positive relationship between the lessor and tenant. I would nightly recommend their service to family and friends back in Sydney. Keep up with the excellent work.”

 B says:-

“We found Caleb to be warm, professional and that nothing was too much effort. Once we’d met him, we didn’t go back to any other agents, and having found us our new home, we found the rest of the staff we dealt with to be the same, particularly Tina. We have been happily surprised at how helpful she has been, particularly as it’s been so long since we’ve rented.”

Mike Marjoribanks says:-

hi I’m mike from mikesaircon, I supply , service, install , air conditioning systems for Tina Fender of ray white mango hill. Tina is an awesome property manager, she goes above and beyond the call of duty. I would highly recommend Tina and the team at ray white mango hill Thanks

 Geoff says:-

“Ray White North Lakes | Mango Hill operate a well organised and professional property management office with contemporary systems and provide an excellent service. I am very fortunate to have Tina Fender manage my properties, she has unparalleled market knowledge, deals with any matters promptly, is a very good communicator, she has a can-do attitude and goes the extra mile for me. I would recommend Tina to any property investor without hesitation.”

Bob Trim says:-

Tina Fender manages the property I rent at Morayfield. I find Tina to be extremely efficient and a delight to deal with. If maintenance issues arise Tina is quick to act on my behalf and is very accommodating.

 Sarah says:-

“My partner and I had a great experience with Ray White and our property manager Tina. They were supportive and helpful in a very stressful situation and we’re extremely proactive in answering all our queries. All staff were friendly and polite, organized and thorough.”

 Stephen says:-

“Everything went smoothly and Caleb was very professional and provided the assistance which was required and responded to all of my questions promptly, unlike many others agents who I wont name here.”

 Keri says:-

“Best Real Estate, great communication and helpful lovely staff. Especially Caleb Reis, thank you for all your assistance. You have been amazing throughout the whole process. It can be difficult trying to secure a property when you are in another City (Townsville), but you have made this experience very easy and we have now secured a great home that suits my family.”

 Rodger says:-

“Ray White North Lakes / Mango Hill did an awesome job renting our investment property. It was rented in less than 7 days.”

“We highly recommend Ray White Mango Hill/North Lakes for rentals. We own a house in North Lakes after being disappointed from a couple of other agencies over the years. Within four days of listing and many open houses we were presented with four options. The agency has excellent people skills, communication and professionalism. Thank you for all your hard work. I can see they would also treat tenants with the same respect and professionalism!”

 Lizzy says:-

“We have recently switched from another real estate agency over to Ray White North Lakes and it has truly been one of the best business decisions we have ever made. Rebecca is an outstanding member of the Ray White team and has worked tirelessly to find suitable tenants for our property. The North Lakes | Mango Hill team have been so friendly and welcoming and I knew that we were in capable hands right from our very first phone call!”

 Tim says:-

“Friendly knowledge staff who go the extra mile.”

 Neels says:-

“Our experience with Kristen has been delightful.”

 Brandon says:-

“Very professional service. No hesitation in having their services for other property matters.”

 Rheicel says:-

“Awesome staff. Great and easy to deal with. I have done all my transactions with them remotely and all is going good so far!”

 Aaron says:-

“I received the service from agent Rebecca Welch at North Lakes Ray White. She is very professional and efficient. I wouldn’t hesitate to recommend their services.”

Sean Ravenswood says:-

I would like say that as a contractor , working with Tina Fender all jobs have run smoothly and on time including moments when several trades are involved …well done Tina and going buy my talks with property owners she is well respected by all!

 Moyuresh says:-

“I’m extremely happy with the service I have received so far from team Ray White North Lakes. I was concerned about getting a tenant as my properties are in a new development area. But Rebecca Welch was pro-active and I was pleasantly surprised at how quickly both properties have been tenanted. Even while the properties were being constructed, Rebecca was always available to answer queries and provide suggestions. I would definitely recommend Rebecca and the team at Ray White. Five star service!!”

Dragan says:-

“Thank you Rebecca for your continued support and persistence in finding tenants as soon as possible. It means a lot during very busy and stressful time!”

Dragan says:-

“It is not often that people will take the time to acknowledge great service, however I believe your staff member Kristen should be recognised for her great service within the Ray White North lakes & Mango Hill Team. In my field of work as a Mortgage Broker, customer service is paramount to being successful. Since Kristen has taken over as my property manager, she has consistently demonstrated a high level of customer service. In the recent dealings I have had with Kristen nothing seems to be too hard for her. She keeps me up to date with what is happening on my properties, responds back to me in a timely manner regarding questions and any concerns I may have and even takes the time to answer a phone call on a Saturday when I required assistance with a problem for my property. I cannot speak more highly of the level of customer service and dedication she clearly gives to her career.”

Pennie Nelson says:-

Tina Fender 5 Star service! Thank you Tina for being a fabulous Property Manager! In all the years we had rented you were one of the best. Extremely helpful, knowledgeable and efficient. I always knew you would follow things up and go out of your way to make sure things were handled correctly. I would highly recommend Tina as a Property Manager 🙂

Tim says:-

“Friendly knowledgeable staff. Great service.”

Jared Smith says:-

Property Investment Manager Tina Fender at Raw White provided us with simply outstanding service, particularly after sales. Would definatley recommend this property agent. 5 Stars !!

Timothy says:-

“Can not praise this office enough! You guys are amazing!”

Raju says:-

“We are very impressed with the professional services provided by everyone at Ray White Mango Hill.”

 Nicola says:-

“We highly recommend Ray White Mango Hill/North Lakes for rentals. We own a house in North Lakes after being disappointed from a couple of other agencies over the years. We gave the rental to Katie Hatch at the above agency. Within four days of listing and many open houses we were presented with four options. The agency has excellent people skills, communication and professionalism. Thank you for all your hard work. I can see they would also treat tenants with the same respect and professionalism.”

Julie Porter says:-

Tina Fender’s Experience and Knowledge of Rental Property. Were a Considerable Asset to my husband and I when we were searching for our New Rental Home